Show Topic:

BEYOND MARKETING: THE CRITICAL ROLE OF CUSTOMER EXPERIENCE (CX) IN MULTIFAMILY SUCCESS

Show Description:

A conversation with a longtime multifamily industry veteran, the awesome Laurel Zacher, a marketing leader with over three decades of experience driving growth, resident engagement, and innovation…discussing strategies for retention, reputation and revenue, as well as the future of the resident experience.

Show Guests:

Laurel Zacher – Multifamily Marketing Leader

Host and Producer:

Paul Marks, CAS

Tape Date:

November 19, 2024

Air Date:

December 1, 2024 (Sunday, on AM –1070 at 3:00 PM CST)

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