A conversation with a longtime multifamily industry veteran. who is a nationally sought after speaker and educator. He is the host of the video podcast BEYOND THE WORK: Tales in Multifamily Maintenance, which is powered by the Multifamily Media Network and can be found on all major podcast platforms, the amazing Chris Caramanica, Director of Facilities, with WinnResidential. Discussing the current perception of maintenance technician from both the residents and operations team perspective, the use of technology in the maintenance space and the importance of proper training and onboarding.